The Sacramento County Probation Department supervises over 27,000 adults and juveniles placed on probation by the Court.  Additionally, our Department is responsible for juveniles residing at the Sacramento County Boys Ranch, and the Youth Detention Facility.  Sacramento County Probation Officers are highly trained and serve the community with professional pride.  For this reason, the Department has a well defined procedure for assisting citizens with a means to express concerns regarding operations, policies or employee conduct.     

All members of the public seeking to file a complaint against the Probation Department or a specific employee will be asked to complete a Citizen Complaint Form.   Complaint forms can be obtained at any Probation Office or at the following links: Citizen Complaint Form - PDF Citizen Complaint Form - MSWord

Once the form is completed, it can be electronically sent to the Department’s Internal Affairs Unit at InternalAffairs@saccounty.net, or to a confidential fax at (916) 875-4755, delivered in person, or sent via US Mail to the address indicated on the form.  If you wish to contact Internal Affairs directly, please call (916) 876-8836.

Your complaint will be reviewed by the Administrative Services, Assistant Division Chief and assigned to an investigator.  You will receive a notification from the Department, which informs you of the case number, the name of the officer assigned to investigate your complaint, and his/her contact information. In most cases, the assigned investigator will need to interview you regarding your complaint. 

Once the investigation has been completed, you will be notified regarding the outcome of the case.  All allegations of misconduct are treated very seriously no matter what the final outcome. Pursuant to the Public Safety Officers Procedural Bill of Rights Act, and in accordance with County policy, personnel investigations are classified as confidential.  Therefore, we are unable to disclose information regarding the details of an investigation, including whether or not discipline is proposed or imposed. 

A complaint of employee misconduct and the actions of any other law enforcement agency relative to the same event are an entirely separate matter.  The actions of one agency will have no effect on the actions of any other.