Citizen Complaints

The Sacramento County Probation Department supervises over 26,000 adults and juveniles placed on probation by the Court and those housed at the Youth Detention Facility.  Sacramento County Probation Officers are highly trained and serve the community with professional pride.  The Department has a well defined procedure for assisting citizens with a means to express concerns regarding operations, policies or employee conduct. 


All members of the public seeking to file a complaint against the Sacramento County Probation Department or a specific employee will be asked to complete a Citizen Complaint Form.  It is important to note, on this site you will only be able to file complaints regarding employees of the Sacramento County Probation Department.  If your concerns are related to the California Department of Corrections & Rehabilitation, or any other county department, you will need to contact those agencies directly as the Sacramento County Probation Department has no jurisdiction or authority over those agencies. Complaint forms can be obtained at any Sacramento County Probation Office or at the following link: 


Once the form is completed, it can be electronically sent to the Department’s Internal Affairs Unit at, or to a confidential fax at (916) 875-4755, delivered in person, or sent via US Mail to the address indicated on the form.  If you wish to contact Internal Affairs directly, please call (916) 876-8836. For after hours, weekends, or holidays, please call 916-876-9304.

Your complaint will be reviewed by Administrative Services. Every allegation of employee misconduct with the Sacramento County Probation Department shall be promptly reported, objectively reviewed, and investigated when appropriate.

Once the investigation has been completed, you will be notified regarding the outcome of the case.  All allegations of misconduct are treated very seriously no matter what the final outcome. Pursuant to the Public Safety Officers Procedural Bill of Rights Act, and in accordance with County policy, personnel investigations are classified as confidential.  Therefore, we are unable to disclose information regarding the details of an investigation, including whether or not discipline is proposed or imposed.

A complaint of employee misconduct and the actions of any other law enforcement agency relative to the same event are an entirely separate matter.  The actions of one agency will have no effect on the actions of any other.